[et_pb_section admin_label=”section” background_image=”https:\/\/prodatarecover.com\/wp-content\/uploads\/2016\/06\/ProData-Management-Form-BG.jpg” transparent_background=”off” allow_player_pause=”off” inner_shadow=”off” parallax=”off” parallax_method=”off” padding_mobile=”off” make_fullwidth=”off” use_custom_width=”off” width_unit=”on” make_equal=”off” use_custom_gutter=”off” background_color=”#ffffff”][et_pb_row admin_label=”row”][et_pb_column type=”4_4″][et_pb_text admin_label=”Text” background_layout=”dark” text_orientation=”center” use_border_color=”off” border_color=”#ffffff” border_style=”solid”]<\/p>\n
We get a lot of questions. So we thought we would try and answer yours.<\/strong><\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section admin_label=”Section” fullwidth=”off” specialty=”off” transparent_background=”off” allow_player_pause=”off” inner_shadow=”off” parallax=”off” parallax_method=”off” padding_mobile=”off” make_fullwidth=”off” use_custom_width=”off” width_unit=”on” make_equal=”off” use_custom_gutter=”off” module_class=”pdm-accordion-module” background_color=”#ffffff”][et_pb_row admin_label=”Row”][et_pb_column type=”1_2″][et_pb_toggle admin_label=”How much does a typical recovery service run?” title=”How much does a typical recovery service run?” open=”off” use_border_color=”off” border_color=”#ffffff” border_style=”solid”]<\/p>\n Depending on what the nature of the failure, if parts would be needed, amount of labor involved\u00a0and other factors, we see typical single mechanical type drives can range between $200 to $900.\u00a0Sometimes these rates can extend higher depending on type of failure(s), certain drive types, and\u00a0other factors.<\/p>\n Once we receive your drive and perform a in-\u00addepth analysis, we can give you an\u00a0accurate rate that would be a “not to exceed” value. We do offer additional services and options\u00a0that you may wish to utilize that would add or subtract from the overall value amount.<\/p>\n [\/et_pb_toggle][et_pb_toggle admin_label=”What about repair service instead of full recovery?” title=”What about repair service instead of full recovery?” open=”off” use_border_color=”off” border_color=”#ffffff” border_style=”solid”]<\/p>\n We are one of the few that do offer this service. We would need to evaluate your drive and then\u00a0determine if it would be a candidate for repair service. If repair service is not available due to the\u00a0particular drive, or failure circumstance, then we would provide a quote for recovery services if\u00a0viable.<\/p>\n [\/et_pb_toggle][et_pb_toggle admin_label=”What are the fees that you do charge up front?” title=”What are the fees that you do charge up front?” open=”off” use_border_color=”off” border_color=”#ffffff” border_style=”solid”]<\/p>\n We offer free shipping for evaluation of your media and free evaluation to determine the cause of\u00a0failure and course of action we would need to take to obtain the data you request. If you choose\u00a0to decline all of our services, we do charge a $35 return shipping fee if you want your media\u00a0returned to you.<\/p>\n Also, if your drive has been opened (Opened meaning the internal seals of the drive have been\u00a0compromised. If the drive has just been removed from en enclosure, laptop, computer, etc, then\u00a0the internal seals would still be intact and this fee would not apply.) and there are no tamper\u00a0evident verifiable clean room seals applied either, we charge an up front, non \u00adrefundable $200\u00a0fee. If your media does have clean room seals as defined, then there would be no charge for the\u00a0evaluation.<\/p>\n [\/et_pb_toggle][\/et_pb_column][et_pb_column type=”1_2″][et_pb_toggle admin_label=”What does %22not to exceed%22 value mean?” title=”What does %22not to exceed%22 value mean?” open=”off” use_border_color=”off” border_color=”#ffffff” border_style=”solid”]<\/p>\n Per customer requests, we will give a value that would be the top amount invested in your\u00a0recovery. This means that even if the recovery uses more parts, labor or other resources than\u00a0what we originally intended, there is no additional burden on your part to assume the difference.<\/p>\n Likewise, if we are able to complete the recovery using less than anticipated parts, labor,\u00a0resources, and the like, then the rate would be less to reflect that. An evaluation allows for us to\u00a0provide a detailed analysis on failure(s) that may have already or are currently occurring on your\u00a0media and as such, we can determine a course of action to obtain the best recovery possible.<\/p>\n [\/et_pb_toggle][et_pb_toggle admin_label=”What am I charged if you cannot recover my data?” title=”What am I charged if you cannot recover my data?” open=”off” use_border_color=”off” border_color=”#ffffff” border_style=”solid”]<\/p>\n We offer a no data, no charge policy. If we cannot stabilize your drive or obtain the critical data\u00a0you are requesting, then there would be no additional charge to you unless you would like your\u00a0media returned to you.<\/p>\n [\/et_pb_toggle][et_pb_toggle admin_label=”Do you offer any discounts?” title=”Do you offer any discounts?” open=”off” use_border_color=”off” border_color=”#ffffff” border_style=”solid”]<\/p>\n Yes we do. we extend discounts to active duty, retired, or have served in the US military. Also\u00a0we offer Western Digital drive users a discount, seniors, non \u00adprofits, charitable agencies, official\u00a0government agencies, and law enforcement discounts as well.<\/p>\n [\/et_pb_toggle][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section admin_label=”Section” fullwidth=”off” specialty=”off” transparent_background=”off” background_color=”#5e7cbb” allow_player_pause=”off” inner_shadow=”off” parallax=”off” parallax_method=”off” padding_mobile=”off” make_fullwidth=”off” use_custom_width=”off” width_unit=”on” make_equal=”off” use_custom_gutter=”off”][et_pb_row admin_label=”Row”][et_pb_column type=”4_4″][et_pb_text admin_label=”Repair. Recover. Restore.” background_layout=”dark” text_orientation=”center” use_border_color=”off” border_color=”#ffffff” border_style=”solid”]<\/p>\n We help you recover the irreplaceable.<\/p>\n [\/et_pb_text][et_pb_button admin_label=”CTA Button” button_url=”https:\/\/prodatarecover.com\/contact\/” url_new_window=”off” button_text=”I Want Help Now” button_alignment=”center” background_layout=”dark” custom_button=”off” button_letter_spacing=”0″ button_use_icon=”default” button_icon_placement=”right” button_on_hover=”on” button_letter_spacing_hover=”0″] [\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":" FAQ We get a lot of questions. So we thought we would try and answer yours. Depending on what the nature of the failure, if parts would be needed, amount of labor involved\u00a0and other factors, we see typical single mechanical type drives can range between $200 to $900.\u00a0Sometimes these rates can extend higher depending on […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/prodatarecover.com\/wp-json\/wp\/v2\/pages\/225"}],"collection":[{"href":"https:\/\/prodatarecover.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/prodatarecover.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/prodatarecover.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/prodatarecover.com\/wp-json\/wp\/v2\/comments?post=225"}],"version-history":[{"count":1,"href":"https:\/\/prodatarecover.com\/wp-json\/wp\/v2\/pages\/225\/revisions"}],"predecessor-version":[{"id":120428,"href":"https:\/\/prodatarecover.com\/wp-json\/wp\/v2\/pages\/225\/revisions\/120428"}],"wp:attachment":[{"href":"https:\/\/prodatarecover.com\/wp-json\/wp\/v2\/media?parent=225"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}Repair. Recover. Restore.\u00a0<\/strong><\/h3>\n